Lena Fischer 9:41
October invoice is missing
One inbox. Twelve people. Zero drama.
REMAIL is the shared inbox for teams. Every email gets a name and exactly one reply.
(set up before your coffee gets cold)
WithoutCC everyone. Anyone on this? Two replies.
Everyone writes to everyone. In the end two people answer the same email and nobody answers the next one.
With
Assigned. Sorted internally. One reply.
Every email has a name. The team talks right next to it, and the reply goes out once.
Assign, don’t forward.
Forwarding makes copies. Assigning makes clear who is on it. One click on “I got this” and the email has your name on it.
(one name per email, done)
Comment internally, not in CC.
Questions for the team belong in the conversation, not in the reply to your customer. Type @name and the right person gets pinged.
(the customer sees none of it. not even the honest ones.)
See it live, don’t ask around.
You see who has an email open and who is typing. Nobody replies twice, nobody asks “is anyone on this?” in the team chat.
(the team chat can go back to lunch plans)
Your address. Your server.
Replies go out through your own outgoing mail server, with your address as the sender. Google Workspace, Microsoft 365, IONOS, Strato or any other SMTP server.
(no server of your own? then we send it for you)
“I thought you had it.”
(the most expensive sentence in customer service)
With REMAIL, every email has a name on it.
One forward. Done.
Forward support@ or info@ to your REMAIL address in your mail provider. From then on every new email lands in the shared inbox. Invite your team, off you go.
(your address stays where it is)
Servers in the EU- No tracking, no ads
- We don’t read along
One price. For the whole team.
You pay per team, not per person. Whether there are two of you or twelve.
(the first month is on us)
REMAIL for teams
€30 a year Half price
That is €2.50 a month.
- As many people as you are
- Every feature, no pro tier
- Your own address and server
- Servers in the EU
Questions?
(the common ones, answered briefly)
A team pays €5 a month or €30 a year, however many people are in it. Every feature is included, there is no pricier tier.
The first month is free.
A shared inbox in your browser. Email to your team addresses such as support@ or info@ lands in one inbox that your whole team sees and answers.
Instead of forwarding emails back and forth, you claim conversations, discuss them in internal comments and see live who is working on what.
Every organisation gets its own REMAIL address, such as [email protected]. In your mail provider you forward your existing address to it, and new email lands in REMAIL from then on.
Your address and your mailbox stay where they are. REMAIL only receives what is forwarded.
Yes. In the settings you add the addresses your customers know, such as [email protected], with the sender name. Replies go out from that address, and follow-ups land back in the same conversation.
If you like, add your own outgoing mail server (SMTP) for each address. Replies then leave through your own server, presets for Google Workspace, Microsoft 365, IONOS and Strato included.
No, and on purpose. No ticket numbers in the subject line, no forms, no customer portals. Your customers write and receive perfectly normal email. Only your team sees who is on it and what was discussed internally.
No. Comments and @mentions are only visible to members of your organisation. Customers only receive the replies you send.
Yes. Create several organisations, each with its own address, inbox, labels and members, and switch between them in the account menu.
Only members of your organisation. We do not analyse your email and do not use it for advertising.
Email is received through our email provider Resend and stored on our servers in the EU. Replies go out through Resend or through your own SMTP server. The details are in our privacy policy.
No. REMAIL runs in any current browser. New email, comments and assignments appear live, without reloading.
Get your team into one inbox.
Set up in a few minutes. Your address stays exactly as it is.
(Porto is already waiting)